Privacy policy

1. Controller responsible for data processing

Independent practice in rented consulting rooms.

Phone: +49 177 2759586
Email: praxis.eisenhuth@posteo.de
Website: www.praxis-eisenhuth.de

This policy explains how personal data is processed when you visit this website or contact me by email. Data processing in the course of subsequent couples counselling is explained separately.

2. Website visits and hosting

This website is hosted by Hetzner Online GmbH, Industriestraße 25, 91710 Gunzenhausen, Germany. Hetzner provides the web server and processes the technical data required for this purpose. When you access a page, your browser transmits, in particular, the following information:

• The IP address of the requesting device;
• The date and time of access;
• The requested file or URL and the HTTP protocol used;
• The HTTP status code and the volume of data transferred;
• The previously visited page, if transmitted by your browser (referrer);
• Browser and operating system information, where included in the user agent.

The IP address and other technical connection data are processed during the website visit to transmit the requested content to your device. The legal basis is Article 6(1)(f) GDPR. My legitimate interest is to provide this information website securely and reliably.

No access or error logs are stored on the server rented for this website. No backups or snapshots of the website are created.

Hetzner acts as a data processor for hosting. Recipients may include subprocessors used to provide the hosting service. Further information is available in Hetzner’s data protection information and the list of subprocessors.

Providing technical connection data is necessary to access the website. Without this data, the server cannot deliver the content to your device.

3. Contact by email

If you send me an email, I process your email address, the content of your message and any information you provide voluntarily, such as your name. Emails are sent and received through my email provider, Posteo. The email providers involved in transmission also process the necessary communication data.

The data is processed to answer your enquiry and organise communication. For enquiries about potential couples counselling, the legal basis for pre-contractual steps is Article 6(1)(b) GDPR. Other enquiries are processed under Article 6(1)(f) GDPR; my legitimate interest is to respond to the message addressed to me.

Providing this information is voluntary. Without contact details and the information needed to handle your enquiry, I may be unable to respond. Please do not send diagnoses, medical reports or other particularly sensitive information about yourself or others by ordinary email. If special categories of personal data become necessary, I will clarify the appropriate legal basis and a suitable transmission method with you beforehand.

Messages are deleted once the enquiry has been fully dealt with and further storage is no longer necessary. If messages form part of a counselling contract or are subject to statutory retention obligations, they are retained for the necessary period. Where data is needed to establish, exercise or defend legal claims, the retention period is determined by the applicable limitation periods. The legal basis is Article 6(1)(c) GDPR for statutory retention obligations and Article 6(1)(f) GDPR for safeguarding legal claims.

4. Cookies, analytics and fonts

This website does not set cookies or use browser-based tracking scripts or analytics tools. There is no contact form, newsletter or embedded social media content.

The Manrope and Source Serif 4 fonts, as well as images and graphics, are loaded from the website’s own server. Loading the fonts does not establish a connection to Google. Delivery involves the technical data described in Section 2.

When you follow external links, you leave this website. Data processing on the destination website is the responsibility of its provider.

5. Other recipients and data transfers

Apart from the service providers described above, personal data is transferred only where necessary to fulfil a contract, comply with a legal obligation, with your consent, or where a transfer is lawful and necessary to safeguard legitimate interests. Recipients may include competent authorities or legal advisers engaged to establish or defend legal claims. The relevant legal basis is Article 6(1)(b), (c), (a) or (f) GDPR.

6. Your rights

Subject to the statutory conditions, you have the following rights:

• Access to information about the processing of your personal data (Article 15 GDPR);
• Rectification of inaccurate data and completion of incomplete data (Article 16 GDPR);
• Erasure of your data (Article 17 GDPR);
• Restriction of processing (Article 18 GDPR);
• Data portability where automated processing is based on your consent or a contract (Article 20 GDPR).

Where processing is based on your consent, you may withdraw that consent at any time with effect for the future. This does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, you can contact praxis.eisenhuth@posteo.de .

7. Right to object

Where your data is processed under Article 6(1)(f) GDPR, you may object on grounds relating to your particular situation under Article 21 GDPR. I will then stop processing the data unless I can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims.

You may object to processing for direct marketing at any time without giving reasons. This website does not use your data for direct marketing.

8. Right to lodge a complaint

Under Article 77 GDPR, you may lodge a complaint with a data protection supervisory authority, particularly in the country of your habitual residence, place of work or the alleged infringement. The authority responsible for the practice’s location in Berlin is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit (Berlin Commissioner for Data Protection and Freedom of Information)
Alt-Moabit 59–61
10555 Berlin
Email: mailbox@datenschutz-berlin.de
www.datenschutz-berlin.de

9. Automated decision-making

No automated decision-making, including profiling within the meaning of Article 22 GDPR, takes place in connection with this website.

10. Data security and updates

HTTPS is intended to provide encrypted transmission of website content. An encrypted connection is indicated by “https://” in your browser’s address bar. Ordinary email is not automatically end-to-end encrypted.

This policy will be updated if data processing or legal requirements change. The current version can be accessed via the “Privacy” link on every page.